Refund policy

Her Top Shop Returns/Exchange Policy
Change of mind
You can return full priced items for Store Credit or Exchange within 14 days from your purchase. Sale items can not be returned for exchange or store credit on change of mind.
Store credits valid for 3 years.

How to Make a Return
Please email info@hertopshop.com.au the details and reason for return.
Post your item to PO BOX 3585, HERMIT PARK, QLD, 4812

You will be responsible for paying for your own shipping costs for returning your item, shipping costs are non-refundable

Her Top Shop will accept a return if the item is:
Sent back within 14 days of receiving your parcel. Item MUST be new and unworn with all original tags attached, does not have make-up, tan marks, smell of perfume, deodorant or washing powder.

Her Top Shop will NOT return under any circumstance:
Change of mind
Earrings, Bralettes & Sale items.

Additional non-returnable items:
Gift cards

Please Note: In compliance with Australian Consumer Law, HER TOP SHOP is not required to provide a refund or exchange if you make a wrong selection, need a different size or change your mind. This includes payments made via ZIPPAY. We will inspect all return items upon receipt and returns which fail to comply with the above will be sent back.